💼 AI Business AI CRM Paid

Salesforce Einstein

Salesforce's embedded AI — predictive scoring, generative content, and autonomous agents across the CRM.

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Salesforce Einstein is AI embedded directly into the world’s leading CRM. Einstein GPT generates emails, summaries, and call scripts. Einstein Prediction Builder scores leads and forecasts revenue. Agentforce deploys autonomous AI agents across sales, service, and marketing workflows. Used by 150,000+ companies worldwide.

Key Features

  • Agentforce — autonomous AI agents for sales and service
  • Einstein GPT for generative content in the CRM
  • Lead and opportunity scoring with ML
  • Revenue forecasting with AI
  • Automated call and email summarization
  • Next best action recommendations

Pricing

  • Einstein included in Sales Cloud and Service Cloud plans (from $25/user/month)
  • Agentforce ($2/conversation): Usage-based AI agent pricing
  • Einstein Platform ($75/user/month): Advanced AI capabilities

Best For

Enterprise sales teams, customer service organizations, and operations teams already on Salesforce who want AI integrated directly into their CRM workflows.